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How We’ve Been Improving Site Search On Gov.uk | Government Digital Service

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#search-results #user-testing #users

Improving site search on GOV.UK

Based on our user testing, we’ve recently introduced some improvements to search results:

  • changing the approach to tabbed search results (one of the biggest complaints with the previous version) to combine results more appropriately, helping people - - find what they’re looking for more easily showing better metadata in search results, giving users more confidence in finding the right result
  • providing top 3 results above the tabs to help users find the most relevant content from across GOV.UK more easily
  • providing deep links directly within search results allows users to go straight to the right content without an additional click

#search-results #users #user-testing