Tags / 2 quotes from 2 sources
#user-testing
Guerilla Testing — Government Service Design Manual
Guerilla testing
Guerilla user testing is a low cost method of user testing. The term ‘guerilla’ refers to its ‘out in the wild’ style, in the fact that it can be conducted anywhere eg cafe, library, train station etc, essentially anywhere where there is significant footfall. [...] Guerilla…
How We’ve Been Improving Site Search On Gov.uk | Government Digital Service
Improving site search on GOV.UK
Based on our user testing, we’ve recently introduced some improvements to search results: changing the approach to tabbed search results (one of the biggest complaints with the previous version) to combine results more appropriately, helping people - - find what they’re looking…