Tags / 3 quotes from 1 source
#language-action-perspective
Two Decades Of The Language-action Perspective
The language-action perspective
Goldkuhl and Lyytinen had coined the term language-action perspective in the early 1980s to describe an approach to software design from the perspective of how humans perform actions using software. Whereas Winograd and Flores were primarily concerned by rationalistic thinking…
Winograd and Flores's critique of AI
In 1986, Terry Winograd and Fernando Flores published Understanding Computers and Cognition—A New Foundation for Design [3]. They offered a sharp critique of the field of artificial intelligence, which was completing 30 years of pursuit of its Holy Grail of expert systems…
The conversation for action loop
Winograd and Flores illustrated how a language-action perspective can guide design with a model they called the "Conversation for Action." This is a loop in which one person makes a request that is agreed to and fulfilled by another person. This universal pattern of human…